What information is collected by us?
We collect information when you become registered on our page, make an order, respond to surveys, fill out forms, or subscribe to the newsletter.
While placing an order or registering on our website, we may request information when appropriate. It may include: e-mail address, name, mailing address, phone number, and/or credit card information. Alternatively, you may visit us anonymously.
In what ways do we use your information?
We might use collected information in one or more of the following manners:
- Creating a personalized experience
Your information enhances our response to individual needs.
- To enhance our website
We always strive to augment our website offerings in line with the information and feedback received from you.
- To promote customer service
Your information allows us to respond more effectively to any support needs or customer service requests from you.
- To complete transaction processing
Your information, both private and public, will never be transferred, exchanged, sold, or given to an outside company for any reason without consent. The exception is for the specific purpose of providing the purchased service or product you have requested.
- To administer a site feature such as a survey, promotion, or contest
- To send emails
We may use the email address provided during order processing to send information as well as updates pertaining to the order you placed. There may also be occasional updates, company news, related service or product information, etc.
Email unsubscribe
We use an opt-out email list. Any time you want to unsubscribe from emails in the future, simply follow the included instructions found in detail at the bottom of every email.
In what ways do we protect the information you provide?
We rely on numerous security measures to keep your personal information safe at the time that you access, submit, or enter this personal information or during your order placement.
We also provide a secure server. Secure Socket Layer (SSL) technology is used to transmit all sensitive and credit card information you supply. It then gets encrypted in our provider’s database for the payment gateway. Only those with special access and authorization can access these systems and they are required to maintain all information as confidential.
Are cookies used?
Yes, we do use cookies. These are small files transferred to the hard drive of your computer by a site or by its service provider. When allowed, these files are transferred via the web browser and allow the site or its service provider’s system to recognize the browser as well as capture plus remember certain information.
Our website uses cookies to better understand then save your preferences for use during future visits. We also compile aggregate data concerning site interaction and traffic to make improvements to site experiences as well as tools for the future. We may create contracts with third-party service providers for help better understanding visitors to our website. These providers may not use collected information on our behalf other than to assist us with improving and conducting business.
You may disable cookies by reviewing your browser’s settings. Disabling cookies may impact the web site’s ability to function and our ability to provide you services.
Is information disclosed to outside parties?
We do not transfer, sell, or trade information that is personally identifiable to exterior parties. This policy does not include those trusted third parties responsible for assisting in website operations, business, or providing services, given that those parties maintain an agreement to keep the information confidential. We may release your information in cases when it is appropriate in order to comply with law, protect the rights of us or others, enforce site policies, or protect the safety or property of ourselves and others. However, we may provide non-personally identifiable visitor information to outside parties for additional uses such as advertising and marketing.
Third Party Links on Our Site
At our discretion, we may occasionally offer products or include links from third parties on our site. Each third party site has its own independent and completely separate privacy policy. As such, we have no liability or responsibility for the content or activities of the linked sites. Nevertheless, we always aim to protect our site integrity and welcome feedback concerning these sites.
Our California Online Privacy Protection Act Compliance
Since we highly value your privacy, we have made precautions to be in complete compliance regarding the California Online Privacy Protection Act. Therefore, we will not distribute information of a personal nature to outside parties without explicit consent.
As part of our compliance with this act, site users may change their information at their convenience. To do so, visit “My Account” and then the page for “Account Settings.”
ACCESS, CORRECTION, AND DELETION OF PERSONAL INFORMATION
You have the right to ascertain whether we hold your accurate and current Personal Information, to obtain a copy of your Personal Information that you submitted as permitted by law, and to correct any of your data that is inaccurate. You may also request that we inform you of the type of Personal Information we hold with regard to you, subject to restrictions on our providing copies of certain data pursuant to our obligations under BSA and AML regulations and/or data provided to our legal counsel in defense of a claim against us. You may also request that we delete your Personal Information, subject to the restrictions on data deletion pursuant to relevant data retention and destruction restrictions under applicable laws and regulations, such as those related to the BSA and AML. For data access, correction, or deletion requests, please contact support@vinsurface.com .
When handling data access, correction, or deletion request, we check the identity of the requesting party to ensure that he or she is the person legally entitled to make such requests. While we maintain a policy to respond to these requests free of charge, should your request be repetitive or unduly onerous, we reserve the right to charge you a reasonable fee for complying with your request.
Our Children’s Online Privacy Protection Act Compliance; Minor’s Right to Deletion
As part of our complete compliance with COPPA (Children’s Online Privacy Protection Act) and its requirements, we will not collect information from anyone who is under 13 years old. Our website, as well as all products and services we offer, are directed to those who are a minimum of 13 years old.
Any minor who provides us information may request such information be deleted from our servers by contacting us at support@vinsurface.com .
Consult Terms and Conditions
Please read our Terms and Conditions as well. These establish the limitations, disclaimers, and use of liability in relation to using our website.
Providing Your Consent
Using our website indicates consent to the web site privacy policy.
Adjustments to our Privacy Policy
If we adjust the privacy policy, those changes will be posted within the page and/or we will update the modification date.
This current policy was last modified April 27, 2022.
Contact Information
For answers to any questions regarding the privacy policy, contact us with the following information.
84 North Circular Road NW10 0QS